Our registered users (“Members”) share their personal identities, engage with their network, exchange knowledge and insights, post and view relevant content, learn and find meaningful groups and movements. Content on some of our services is available to non-members (“Visitors”).
Regardless which country you reside in, you are entering into the User Agreement with Love4giving LLC dba Lovin Community, who will be responsible for your personal data provided to, or collected by or for, our Services.
1. Information We Collect
1.1 Information You Provide To Us
To create an account you provide data including your name, e-mail address and/or mobile number, a password, and other personal information. If you register for a premium Service, we ask you for payment (e.g., credit card) and billing information.
You have choices about the information you share on your profile, including your skills and interests, your work experience, your photo, your home city and other details. Some members may choose to complete a separate profile. Profile information helps you to get more from our Services, including helping groups and individuals with similar interests find you. It’s your choice whether to include sensitive information on your profile. Please do not post or add personal data to your profile that you would not want to be publicly available.
Posting and Uploading
We collect personal data from you when you provide, post or upload it to our Services, such as when you fill out a form, respond to a survey, apply to join certain communities and groups, and other activities. If you opt to import your address book, we receive your contacts (including contact information your service provider(s) or app automatically added to your address book when you communicated with addresses or numbers not already in your list). If you sync your email or calendars with our Services, we will collect your “email header” and calendar meeting information (e.g. times, places, attendees and contacts).
1.2 Information From Others
Content and News
You and others may post content that includes information about you on our Services (as part of blog posts, feed updates and comments, videos and other means). Unless you opt-out, we collect public information about you, such as service accomplishments and personal achievements in line with our Communities's goals, and make it available as part of our Services (e.g. suggestions for your profile, or notifications of mentions in status updates).
Contact and Calendar Information
We receive personal data about you when others import or sync their address book or calendar with our Services, or send messages using our Services (including invites or friend requests).
We receive personal data about you when you use the services of our customers and partners, such as with online communities not branded as Lovin Community, but that were built using Lovin Community's technology.
1.3 Service Use
We log usage data when you visit or otherwise use our Services, including our sites, app and platform technology (e.g., our plugins), such as when you view or click on content (e.g., learning video) or ads (on or off our sites and apps), perform a search, install one of our mobile apps, share articles or apply to join communities and groups. We use log-ins, cookies, device information and internet protocol (“IP”) addresses to identify you and log your use.
1.4 Cookies, Web Beacons and Other Similar Technologies
1.5 Your Device and Location
When you visit or leave our Services (including our plugins or cookies or similar technology on the sites of others), we may opt to receive the URL of both the site you came from and the one you go to next. We may also get information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier. If you use our Services from a mobile device, that device will send us data about your location. Most devices allow you to prevent location data from being sent to us and we honor your settings.
We collect information about you when you send, receive, or engage with messages in connection with our Services. For example, if you get a friend request at Lovin Community, we track whether you have acted on it and will send you reminders. We may use automatic scanning technology on messages.
1.7 Workplace Provided Information
The organization you are associated with (or whichever person or entity is procuring our Services for your use) may provide us information about their employees, contractors, or members who make use of these Services. For example, we will get the contact information for the administrators of a page or profile that represents a given organization. We may also collect information for authorizing users of our premium Services, including our courses and learning products.
1.8 Sites and Services of Others
We receive information about your visits and interaction with services provided by others when you log-in with Lovin Community or visit others’ services that include our plugins, ads, cookies or similar technologies.
2. How We Use Your Data
How we use your personal data will depend on which Services you use, how you use those Services and the choices you make in your settings. We use the data that we have about you to provide, support, personalize and make our Services (including ads) more relevant and useful to you and others.
We use your data to authenticate you and authorize access to our Services.
Our Services allow you to stay in touch with "like-hearted" people, including friends, family, colleagues, and people with similar values and interests. To stay up to date with them, you will choose which members of Lovin Community to “be friends” with, and they will respond as to whether they also wish to “be friends” with you. When you become friends, you will be able to see each others’ friends as well as current projects and interests, enabling you to find opportunities for collaboration.
We may use data about you (such as profiles you have viewed or data provided through address book uploads or partner integrations) to suggest friends for you and others (e.g. Members who share your contacts) and enable you to invite others to become a Member and be friends with you. You can also opt to allow us to use your location or proximity to others to suggest other nearby Members for you to connect with. It is your choice whether to invite someone to our Services, send a friend request, or allow another Member to become your friend. When you invite someone to connect with you, your invitation may include your name, photo, network and contact information. We will send invitation reminders to the person you invited.
Visitors have choices about how we use their data.
Our Services allow you to stay informed about news, events and ideas related to the topics you care about, and from people you respect. Our Services also allow you to participate in projects. We use the information about you to recommend relevant content across our Services, such as to suggest projects, groups and communities you may wish to join. So, if you indicate that you are interested in a particular subject within our communities, we may use this information to personalize content in your feed, suggest that you follow certain members on our site, or that you join a group to help you in that endeavor. We use your content, activity and other data, including your name and picture, to provide updates to your friends and others. For example, subject to your settings, we may notify others that you have updated your profile, posted a blog, took a social action, made new friends or were mentioned.
Our Services allow you to collaborate with others, as well as search for helpful ideas, supporters, initiatives or groups. Our Services allow you to communicate with other people and schedule and prepare meetings with them. Subject to your settings, we may scan messages to provide “bots” or similar tools that facilitate tasks such as scheduling meetings, draft responses, summarize messages or recommend next steps.
2.2 Premium Services
We sell premium Services that provide our customers with exclusive content, including certain data about our communities and users. These subscribers can export limited information from your profile, such as name, organization, certain activity and general location (e.g., London), in order to support their projects and initiatives, unless you opt out. We do not provide contact information to these subscribers as part of these premium Services without your consent. A premium Services subscriber can store information he/she has about you in our premium Services, such as your contributions to Lovin Community, contact information or cooperation score. The data provided about you by these subscribers is subject to the policies of those subscribers.
We will contact you through email, notices posted on our websites or apps, messages to your Lovin Community inbox, and other ways through our Services, including text messages and push notifications. We will send you messages about the availability of our Services, security, or other service-related issues. We also send messages about how to use the Services, network updates, reminders, suggestions of groups or projects to join, and promotional messages from us and our partners. You may change your communication preferences at any time. Please be aware that you cannot opt out of receiving service messages from us, including security and legal notices.
We also enable communications between you and others through our Services, including for example invitations, Messages, groups and messages between friends.
We target (and measure the performance of) ads to Members, Visitors and others both on and off of our Services through a variety of ad networks and exchanges, using the following data, whether separately or combined:
- Data from advertising technologies on and off of our Services, like web beacons, pixels, ad tags, cookies, and device identifiers;
- Member-provided information (e.g., contact information, interests and skills);
- Data from your use of our Services (e.g., search history, feed, content you read, who you follow or is following you, friends, groups participation, page visits, videos you watch, clicking on an ad, etc.), including as described in Section 1.3;
- Information from others (e.g. advertising partners, publishers and data aggregators);
- Information inferred from data described above (e.g., using activity to infer consumption preferences or income bracket; or names to infer gender).
We will show you ads called sponsored content which look similar to non-sponsored content, except that they are labeled ads or sponsored. If you take an action (such as like, comment or share) on these ads, your action is associated with your name and viewable by others, including the ad provider.
We adhere to self-regulatory principles for interest-based advertising and participate in industry opt outs from such ads. This does not opt you out of receiving advertising - you will continue to get generic ads or ads by advertisers not listed with these self regulatory tools. You can also opt out specifically from interest-based advertising served through our platform for third parties, though the generic ads you see may still be generally related to the community you are on.
Info to Advertisers
We do not share your personal data with any third-party advertisers or (other than hashed or device identifiers, to the extent they are personal data in some countries) ad networks for their advertising without your separate permission. However, if you click on an ad, the ad poster will know you visited the page that you clicked on. Also, advertising partners can associate personal data collected by the advertiser directly from you with our cookies and similar technologies. In such instances, we seek to contractually require such advertisers to obtain your explicit, opt-in consent before doing so.
We use data and content about Members for invitations and communications promoting membership and network growth, engagement and our Services.
2.6 Developing Services and Research
We use data, including public feedback, to conduct research and development for the further development of our Services in order to provide you and others with a better, more intuitive and personalized experience, to better connect you with "like-hearted" people, and to drive membership growth and engagement on our Services.
Polls and surveys are conducted by us and others through our Services. You are not obligated to respond to polls or surveys and you have choices about the information you provide. You may opt out of survey invitations.
2.7 Customer Support
We use the data (which can include your communications) needed to investigate, respond to and resolve complaints and Service issues (e.g., bugs).
2.8 Aggregate Insights
We use your information to produce aggregate insights that do not identify you. For example we may use your data to generate statistics about our users, their profession or industry, the number of ad impressions served or clicked on, or the demographic distribution of visitors to a site.
2.9 Security and Investigations
4. Your Choices & Obligations
4.1 Data Retention
Lovin Community is a highly selective social network, and we carefully evaluate Members on their cooperativeness and personal values to ensure that they are a good fit for our communities. As part of our efforts to ensure that only the highest quality interactions take place in our communities, we may retain personal data and other information a Member provides indefinitely, even after this Member's account has been closed, whether through their initiative or because of a decision made by Lovin Community.
If you only use our Services once every few years, we may retain your information and keep your profile open until you decide to close your account. Depending on the communities you have joined, we may also send you notices requiring periodic activity to keep your account open. If we do close such an account, we may keep your personal information in a depersonalized or aggregated form, or we may choose to keep more specific information in order to help us evaluate future requests to join Lovin Community again.
4.2 Rights to Access and Control Your Personal Data
We provide many choices about the collection, use and sharing of your data, from deleting or correcting data you include in your profile and controlling the visibility of your posts to advertising opt-outs and communication controls. We offer access to the personal data we have about you.
4.3 Account Closure
If you choose to close your Lovin Community account, your personal data will generally stop being visible to others on our Services within 24 hours.
We retain your personal data even after you have closed your account if reasonably necessary to comply with our data retention policy oultined in section 4.1 above. May may also keep data to fulfill legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our User Agreement, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed.
Information you have shared with others (e.g., through our messaging system, updates or group posts) will remain visible after you closed your account or deleted the information from your own profile or mailbox, and we do not control data that other Members copied out of our Services. Groups content associated with closed accounts will show an unknown user as the source. Your profile may continue to be displayed in the services of others (e.g., search engine results) until they refresh their cache.
5. Other Important Information
We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
5.2. Cross-Border Data Transfers
We process data both inside and outside of the United States.
5.3. Direct Marketing and Do Not Track Signals
We currently do not share personal data with third parties for their direct marketing purposes without your permission.
5.4. Contact Information
If you have questions or complaints regarding this Policy, please contact Lovin Community online. If contacting us does not resolve your complaint, you have more options.